Terms & Conditions
WHICH PAYMENT METHODS DO YOU ACCEPT?
We currently accept Debit/Credit, Paypal & Sezzle
SEW ALONG PANELS
Our Sew Along Panels are not allowed to be used for anything other than it's intended sew along. It is against our terms of use by tracing or copying any sew along pieces or use the pattern to make a different bag.
WHAT IS YOUR RETURN POLICY?
Returns are accepted only in the case of wrong product, misprints, or shipping-related damage. K&A Custom Fabrics will provide full reimbursement for the order plus shipping costs in these situations only. Refunds for other reasons will be given on a case-by-case basis and may or may not include shipping costs.
Please send return requests via email to kacustomfabrics@gmail.com.
Shipping
K&A ships via USPS & UPS to our customers. Special shipping (FedEx) requests can be sent to kacustomfabrics@gmail.com.
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**DISCLAIMER: VINYL CANNOT BE FOLDED AND REQUIRES SPECIAL SHIPPING. ADDITIONAL SHIPPING COSTS MAY BE REQUIRED, AND YOU WILL BE INVOICED ACCORDINGLY!
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INTERNATIONAL CUSTOMERS: We have worked out shipping for some of our most ordered international countries. If your shipping still shows as free, we will invoice you separately for shipping. Nonpayment will cause delays on shipping of the order and K&A Custom Fabrics & Hardware will not be responsible for any delays.
Turnaround time (TAT) is defined as days between payment completion (or end of pre-order period) and order delivery to mail carrier. We cannot guarantee transit times or delays.
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Turnaround time (TAT) for RETAIL product is 8-10 business days from purchase date.